Welcome to Careplus Nepal. By accessing our website, social media platforms, or purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Introduction
Careplus Nepal is committed to providing quality health, wellness, herbal, and lifestyle products to customers across Nepal. These Terms and Conditions govern your use of our website, products, services, and communication channels.
By using our platform, you confirm that you accept these terms in full.
2. Products and Services
2.1 Careplus Nepal offers health and wellness-related products including herbal supplements, personal care items, smart gadgets, and other consumer products.
2.2 We strive to ensure that all product descriptions, images, pricing, and information are accurate. However, slight variations in packaging, color, or specifications may occur.
2.3 Product availability may change without prior notice. Careplus Nepal reserves the right to discontinue or modify products at any time.
3. Pricing and Payments
3.1 All prices displayed are in Nepalese Rupees (NPR).
3.2 Prices may change without prior notice depending on market conditions, supplier pricing, or promotional campaigns.
3.3 We accept various payment methods including Cash on Delivery (COD), bank transfer, digital wallets, and other approved payment systems.
3.4 Orders will only be processed after successful order confirmation.
4. Order Confirmation and Cancellation
4.1 Customers must provide accurate contact and delivery information while placing orders.
4.2 Careplus Nepal reserves the right to cancel orders due to:
- Incorrect pricing
- Product unavailability
- Suspicious or fraudulent activity
- Incomplete customer information
4.3 Customers may request order cancellation before shipment confirmation.
5. Shipping and Delivery
5.1 Delivery times may vary depending on customer location and logistics availability.
5.2 Careplus Nepal is not responsible for delays caused by courier services, weather conditions, strikes, or unforeseen circumstances.
5.3 Customers are responsible for providing accurate delivery addresses and contact details.
6. Return and Replacement Policy
6.1 Customers may request a replacement for damaged, defective, or incorrect products within [Insert Number] days of delivery.
6.2 Returned products must remain unused and in original packaging.
6.3 Refund approval depends on product inspection and company policy.
6.4 Certain products, including opened health or personal care items, may not qualify for return due to hygiene and safety reasons.
7. Health Disclaimer
7.1 Information provided by Careplus Nepal is intended for general informational purposes only and should not replace professional medical advice.
7.2 Customers are advised to consult qualified healthcare professionals before using herbal or wellness products, especially if pregnant, nursing, taking medication, or managing medical conditions.
7.3 Individual results may vary depending on usage and personal health conditions.
8. Intellectual Property
8.1 All website content including logos, images, product descriptions, graphics, and text are the property of Careplus Nepal and protected by applicable copyright laws.
8.2 Unauthorized copying, reproduction, or distribution of any content is strictly prohibited.
9. Privacy and Data Protection
9.1 Careplus Nepal respects customer privacy and takes reasonable steps to protect personal information.
9.2 Customer information is used only for order processing, communication, customer support, and service improvement purposes.
9.3 We do not sell or share personal customer data with unauthorized third parties.
10. Limitation of Liability
10.1 Careplus Nepal shall not be held liable for any indirect, incidental, or consequential damages arising from product use or website access.
10.2 Our maximum liability shall not exceed the total amount paid for the purchased product.
11. Changes to Terms and Conditions
Careplus Nepal reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of our services indicates acceptance of the updated terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Careplus Nepal
📍 Kathmandu, Nepal
📞 NTC: 9851277550
📞 Ncell: 9801036526
📧 Email: [Insert Email Address]
By using Careplus Nepal services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
